1. Introduction

Mobile Recharge AE ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile recharge service (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We may collect several types of information from and about users of our Service, including:

2.1. Personal Information

When you create an account or use our Service, we may collect personally identifiable information such as:

• Name
• Email address
• Phone number
• Billing information
• Account credentials

2.2. Non-Personal Information

We may also collect non-personal information about you whenever you interact with our Service, such as:

• Browser type and version
• Operating system
• IP address
• Device information
• Usage data (pages visited, time spent, etc.)

3. How We Collect Information

We collect information from you in various ways, including:

3.1. Direct Collection

Information you provide to us when you:

• Register for an account
• Use our recharge service
• Contact our customer support
• Complete forms on our website
• Participate in surveys or promotions

3.2. Automated Collection

As you navigate through and interact with our Service, we may use automatic data collection technologies such as:

• Cookies
• Web beacons
• Analytics tools
• Server logs

4. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Service
• Process and complete transactions
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Understand how users interact with our Service
• Personalize your experience and deliver content relevant to your interests
• Detect, prevent, and address technical issues, fraud, or illegal activity
• Comply with legal obligations

5. Disclosure of Your Information

We may disclose personal information that we collect or you provide:

5.1. To Third Parties

We may share your information with:

• Mobile service providers to process your recharge requests
• Payment processors to complete transactions
• Service providers who perform services on our behalf
• Business partners with whom we jointly offer products or services

5.2. For Legal Reasons

We may disclose your information:

• To comply with any court order, law, or legal process
• To enforce our Terms of Service
• To protect the rights, property, or safety of our users or others

5.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your computer or device. We recommend using strong, unique passwords and logging out of your account after you finish using the Service on a shared device.

7. Your Choices and Rights

You have certain choices and rights regarding your personal information:

7.1. Account Information

You can review and update your account information by logging into your account settings.

7.2. Marketing Communications

You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails. Note that you may continue to receive service-related emails.

7.3. Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse all or some cookies or to alert you when cookies are being sent.

7.4. Data Subject Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Restrict or object to processing of your information
• Request transfer of your information to another organization

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information as soon as possible.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

By using our Service, you consent to the transfer of your information to countries outside of your country of residence, including the United Arab Emirates.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Your continued use of the Service after we post changes to the Privacy Policy means that you accept and agree to the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Phone: +971 52 123 4567